MEXC, a cryptocurrency exchange, was compelled to address speculations regarding the recent deletion of an account named “MEXC_CEO” under which many investors feared there could be an issue with the company. On December 24th, MEXC shared a post addressing the confusion surrounding the sudden removal of the MEXC_CEO account, which some users believed belonged to CEO John Chen Ju.
The deletion of the mentioned account added to the growing fears of potential issues with the exchange, following reports of several investors’ accounts being frozen as early as December 16th and difficulties experienced by some users in withdrawing crypto assets from the exchange.
However, the MEXC team clarified that while the account was once officially used to promote the exchange, the CEO associated with it had left in July 2022, and since then, the individual linked to the account had no real connection with MEXC Official. MEXC admitted to not making any specific announcement when this happened, leading to widespread misunderstanding and confusion when the account was suddenly deleted without notice. The exchange officials apologized for any confusion caused by the incident.
The company stated its intention to publicly announce all significant personnel changes involving official media accounts in the future. Following these events, MEXC declared its struggle against misinformation and baseless claims aimed at tarnishing the platform.
In the past few days, some exchange users reported issues and delays with withdrawal transactions on the platform, particularly with the Kaspa (KAS) token. Nevertheless, the MEXC team assured that the exchange platform was operating smoothly and all systems were normal, addressing concerns in a statement on December 24th.
MEXC emphasized its strong opposition to the spread of defamation or misinformation, warning against being misled by rumors or malicious individuals. The exchange reserved the right to take legal action in response to such unfounded accusations.